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army of helpers
Supporting the community
Service Description
Residential Cleaning Service: Bringing Care and Comfort Home Designed for Peace of Mind At Army of Helpers, our Residential Cleaning Service is more than just wiping surfaces; it’s about creating a hygienic, welcoming, and safe environment for you and your family. We are dedicated to providing consistent, trustworthy service, driven by Heartfelt Compassion and Unwavering Reliability. Whether you need a weekly refresh, a bi-weekly upkeep, or a monthly tidy, we tailor our service to fit seamlessly into your routine. What’s Included in a Standard Clean Our professional helpers follow a detailed checklist to ensure high standards in every room, focusing on sanitation, tidiness, and attention to detail. Kitchen (The Heart of the Home) ● Surfaces: Wipe and sanitise all countertops and splashbacks. ● Sinks & Taps: Clean sink basins, taps, and drain areas. ● Appliances: Wipe the exterior of all primary appliances (microwave, oven door, fridge, kettle). ● Cupboards: Spot-clean cupboard fronts and handles. ● Floors: Vacuum and mop hard floors. ● Waste: Empty bins and replace liners. Bathrooms (Focus on Hygiene) ● Toilet: Clean, scrub, and sanitise the toilet bowl, seat, and exterior. ● Shower/Bath: Clean shower trays, baths, and sink basins, removing surface soap scum. ● Mirrors: Wipe down mirrors and glass surfaces. ● High-Touch Areas: Sanitise switches and door handles. ● Floors: Mop floors thoroughly. ● Living Areas, Bedrooms, and Hallways ● Dusting: Dust all accessible surfaces, including furniture, shelving, and decorations. ● Floors: Vacuum carpets, rugs, and underneath accessible furniture; mop hard floors. ● Tidying: Light tidying of visible clutter (folding blankets, straightening magazines, arranging pillows). ● Switches/Handles: Wipe and sanitize light switches, door handles, and window sills.
Cancellation Policy
🛡️ Army of Helpers – Terms and Conditions and Policy Form Welcome to Army of Helpers. Our mission is to provide reliable, professional, and high-quality home and personal assistance services. These Terms and Conditions ("Terms") form a binding agreement between the client ("you" or "Client") and Army of Helpers ("we," "our," or "us") regarding the use of our services. By confirming a booking, you agree to these Terms. 1. Introduction and Agreement By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms outline the rights and responsibilities of both parties. 2. Services Provided Army of Helpers offers a comprehensive range of assistance services, including but not limited to: Domestic & Commercial Cleaning Dog Walking & Pet Minding Pet Taxi Services Gardening, Landscaping, and Outdoor Maintenance Window and Gutter Cleaning General Handyman and Assistance Tasks The specific scope of work, duration, and pricing for each service will be detailed in a separate booking confirmation or service agreement prior to commencement. 3. Bookings, Scheduling, and Cancellations Confirmation: All bookings must be confirmed in writing, via phone, or through our online system. Operating Hours: Our standard operating hours are Monday to Friday, 6:00 AM to 7:00 PM, excluding UK Bank Holidays. Out-of-Hours/Overtime Rates: Services requested outside of our standard operating hours will incur an additional charge: Monday - Friday (After 7:00 PM): Charged at Time and a Half (1.5x) the standard hourly rate. Saturday: Charged at Time and a Half (1.5x) the standard hourly rate. Sunday and Bank Holidays: Charged at Double Time (2x) the standard hourly rate. Cancellation Policy: You must notify us of any cancellation or rescheduling request at least 48 hours before the scheduled service time. Cancellations received with less than 48 hours' notice will incur a cancellation fee of 50% of the agreed service charge. Cancellations with less than 24 hours' notice may incur the full service charge. Our Right to Reschedule/Refuse: We reserve the right to reschedule, postpone, or refuse a booking when necessary (e.g., due to staff illness or unsafe working conditions). 4. Payments Due Date: All payments are due immediately upon completion of the service unless a prior payment schedule is formally agreed upon. Methods: We accept cash, bank transfer, or other agreed payment methods. Late Payments: Invoi
Contact Details
07859970940
armyofhelpers@gmail.com
42 Shire Green, King's Lynn, UK